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CRM & customer service

  • Salesforce

    Salesforce is the world’s largest provider of CRM and case management systems. The plugin keeps contracts and customers up to date in Salesforce and makes all the data you need available in the CRM for automated workflows, reporting and communication.

  • Freshsales

    Freshsales is one of the fastest-growing CRM systems in the world. The plugin keeps contracts and customers up to date in the CRM and makes all the data you need available in Freshsales for automated workflows, reporting and customer communication.

  • Freshdesk

    Freshdesk is one of the world’s most used case management systems. The plugin makes all relevant customer information available to agents in Freshdesk, for efficient and good customer service.

  • HubSpot

    HubSpot is a CRM platform that connects marketing, sales, content management and customer service. The integration with UtilityCloud syncs all relevant data and provides the capabilities needed to automate sales, marketing and reporting.

  • Lime CRM

    Lime CRM is a Swedish CRM system focusing on energy companies in the Nordics. The integration pushes data between the systems to enable efficient sales and marketing processes.

ERP & accounting

  • UC Ledger

    UC Ledger is UtilityCloud’s own ledger, built into the platform. Customers, invoices and payments are posted automatically, without a separate ERP integration to maintain.

  • UniEconomy

    UniEconomy is a cloud-based ERP system from Uni Micro. The plugin creates customers and posts invoices in the ERP system, so your accounts are updated automatically.

  • Microsoft Business Central

    Business Central is a cloud-based ERP system from Microsoft. The plugin creates customers and posts invoices in the ERP system, so your accounts are updated automatically.

  • Agresso Unit4

    Unit4 is one of the leading ERP systems in the Nordics. The Agresso plugin creates customers and posts and distributes invoices in the ERP system, so your accounts are updated automatically.

  • IFS

    IFS is one of Europe’s largest providers of ERP and accounting systems. UtilityCloud sends accounting data to IFS automatically, based on the chart of accounts set up in the ledger.

  • Ropo

    Ropo is an outsourcing partner for invoice processing and accounts receivable. The adapter keeps the ledger in Ropo and UtilityCloud in sync.

Invoice distribution

  • PostNord Strålfors

    PostNord Strålfors is one of the largest distributors of documents and invoices in the Nordics. The plugin distributes invoices through your preferred channels: e-invoice, EHF, email, Vipps or print.

  • Compello

    Compello is one of the market leaders in invoice distribution in the energy market. The plugin distributes invoices through your preferred channels: e-invoice, EHF, email, Vipps or print.

  • Orbyt

    Orbyt is one of Norway’s leading distributors of documents and invoices. The integration distributes invoices through your preferred channels, including e-invoice, EHF, email, Vipps or print.

  • Fair

    Fair offers sustainable and innovative invoice distribution through e-invoice, AvtaleGiro, EHF, email, Digipost or print.

  • Kredinor

    Kredinor is an outsourcing partner for accounts receivable and invoicing processes. The adapter creates customers and invoices at Kredinor for distribution and follow-up.

  • Ropo One

    Ropo One is Ropo’s platform for invoicing and collection, built for faster payments and better monitoring. The plugin sends invoices from UtilityCloud to Ropo One for distribution.

  • Grafisk Digital

    Grafisk Digital is a Nordic distribution platform that sends invoices and other documents digitally and on paper. The plugin sends invoices from UtilityCloud to Grafisk Digital, which delivers them through the right channel.

Debt collection

  • Intrum

    Intrum is the largest debt collection company in the Nordics. UtilityCloud has integrated automated, customer-centric debt collection services with Intrum.

  • Amili

    Amili, formerly Visma Financial Solutions, is a fast-growing debt collection company in the Nordics. UtilityCloud has integrated automated, customer-centric debt collection services with Amili.

  • Ropo

    Ropo is an outsourcing partner for invoice processing and collection. The adapter keeps the processes in Ropo and UtilityCloud in sync.

  • Kredinor

    Kredinor handles debt collection and the follow-up of unpaid invoices. The adapter sends overdue invoices from UtilityCloud to Kredinor for collection.

  • Fair

    Fair uses modern technology for debt collection, creating a good customer journey with automated, customer-centric services integrated in UtilityCloud.

Credit check

  • Bisnode

    The plugin runs automatic credit checks of customers regardless of sales channel. You set the acceptance criteria for your customers, and UtilityCloud does the job.

  • Experian

    Experian is a market leader in credit checks in the Nordics. The plugin runs automatic credit checks of customers regardless of sales channel. You set the acceptance criteria, and UtilityCloud does the job.

  • Creditsafe

    Creditsafe is a market leader in credit checks in the Nordics. The plugin runs automatic credit checks of customers regardless of sales channel. You set the acceptance criteria, and UtilityCloud does the job.

Customer registers

  • Folkeregisteret

    The Norwegian National Population Register holds personal data in Norway. The plugin looks up and cleans customer data for private customers in UtilityCloud and in online ordering.

  • Brønnøysundregistrene

    The Brønnøysund Register Centre holds company information in Norway. The plugin looks up and cleans customer data for business customers.

  • SPAR

    SPAR, the Swedish state personal address register, holds up-to-date name and address data for everyone registered in Sweden. The plugin looks up and cleans customer data for private customers in UtilityCloud and in online ordering.

  • Bolagsverket

    Bolagsverket, the Swedish Companies Registration Office, holds company information in Sweden. The plugin looks up and cleans customer data for business customers.

  • DVV Population Information System

    The Finnish Digital and Population Data Services Agency (DVV) maintains the Population Information System in Finland. The plugin looks up and cleans customer data for private customers in UtilityCloud and in online ordering.

  • PRH / YTJ

    The Finnish Patent and Registration Office (PRH) and the Business Information System (YTJ) hold company information in Finland. The plugin looks up and cleans customer data for business customers.

  • Opplysningen 1881

    1881 is one of the market leaders in directory services in the Nordics. The plugin automatically looks up customer details from phone numbers in UtilityCloud and in online ordering.

  • NROP

    The NROP plugin automatically looks up customer details from phone numbers in UtilityCloud and in online ordering.

Market & metering data

  • Elhub

    Elhub handles the message exchange in the Norwegian electricity market. The Elhub plugin is a workflow engine that handles the market processes intelligently and automatically.

  • Fingrid Datahub

    Fingrid Datahub is Finland’s centralized data exchange system for the retail electricity market. The native integration automates all message handling with the datahub, including all market and meter processes for energy retailers.

  • Nord Pool

    Nord Pool provides the spot prices for power trading in the Nordics. The plugin imports energy prices for the Nordic power market daily.

  • Embriq

    Embriq has extensive experience in the energy and multi-utility sector, with strong expertise in metering data, data quality and market processes. Together with UtilityCloud, Embriq’s Prodat and metering-data management ensures high data quality for electricity retailers on the Swedish market.

Communication

  • ClickSend

    Communicate with your customers by SMS and email with ClickSend. The plugin sends SMS and email in contract workflows, or to customer groups in connection with invoicing.

  • Twilio

    Twilio is a trusted platform for customer engagement. The integration with UtilityCloud enables automated SMS and email communication with your customers.

  • Idura

    Idura is the signature and BankID partner for UtilityCloud. The integration gives secure identification with BankID and other Nordic eIDs, and digital signing of contracts and consents in online ordering and customer processes.

Analytics

  • Power BI

    Microsoft Power BI is one of the most used business intelligence and reporting tools. The plugin structures large datasets into aggregated models, so you can build reports and dashboards in Power BI.

  • Kibana

    Kibana is a powerful tool for analysing large amounts of data in real time. The plugin lets you build and analyse large datasets on energy consumption and production in real time.

EV charging

  • eMabler

    eMabler offers plug-and-play connectors for eMobility, so energy retailers can offer a superior EV charging experience on top of their existing cloud solutions.

Are you building integrations?

There is strong demand in the energy market for smart digital solutions. UtilityCloud is an ecosystem where your services reach many energy companies and end customers through secure and user-friendly interfaces.

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